How Coded Content handles information.

1. Overview

Coded Content LLC ("Coded Content," "we," "our," or "us") provides automated sports content solutions for publishers, sportsbooks, affiliates, media partners, and related organizations.

This Privacy Policy applies to information collected through CodedContent.ai, contact forms, quote requests, email communications, and related business interactions. By using this website or submitting information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information you provide directly, including your name, email address, company or organization, role, content needs, message details, and other information you choose to submit through a form or direct communication.

We may also collect basic technical and usage information, such as IP address, browser type, device information, referring pages, pages viewed, approximate location, and interactions with the website. This information may be collected through analytics tools, tracking pixels, cookies, server logs, or similar technologies.

3. How We Use Information

We use information to operate and improve our business, including to:

• Respond to quote requests, sample requests, partnership inquiries, and other messages.
• Create or update prospect, partner, or customer records in our CRM.
• Follow up about Coded Content services, packages, integrations, samples, or business opportunities.
• Evaluate content needs, publishing workflows, API or CMS requirements, and potential partnership fit.
• Improve website performance, user experience, messaging, and marketing.
• Protect against spam, abuse, fraud, or unauthorized activity.
• Comply with applicable legal, accounting, tax, or business obligations.

4. How Information Is Shared

We do not sell personal information. We may share information with service providers and technology platforms that help us operate the website, manage contacts, send emails, track analytics, host systems, process communications, or deliver services.

These providers may include CRM, email, hosting, analytics, automation, security, payment, and business operations tools. We may also share information when required by law, to protect our rights, to prevent misuse, or as part of a business transaction involving Coded Content.

5. Cookies, Analytics, and Tracking

Our website may use cookies, pixels, analytics scripts, and similar technologies to understand site traffic, measure performance, improve the website, and support marketing efforts.

You can usually adjust browser settings to block or delete cookies. Some website features may not function as intended if cookies or scripts are disabled.

6. Data Retention and Security

We retain information for as long as needed to respond to inquiries, manage business relationships, provide services, maintain records, improve operations, and comply with legal or business obligations.

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, system, or method of transmission is completely secure, and we cannot guarantee absolute security.

7. Email Communications

If you submit a form or contact us, we may email you about your inquiry, requested samples, pricing, proposals, integrations, service updates, or related business opportunities. You may opt out of marketing emails by using the unsubscribe link in the message or contacting us directly.

Transactional or relationship-based messages may still be sent when necessary to respond to a request, fulfill a service, or manage an active business relationship.

8. Your Choices

Depending on your location and applicable law, you may have rights to request access, correction, deletion, or limitation of certain personal information. You may also request that we stop sending marketing communications.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before processing certain requests.

9. Third-Party Links

This website may link to third-party websites, tools, platforms, or partner resources. We are not responsible for the privacy practices, content, or security of third-party websites or services.

10. Children’s Privacy

Coded Content is a business-to-business service and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Continued use of the website after changes are posted means you accept the updated policy.